Community Care - Mann-Grandstaff VA Medical Center
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Mann-Grandstaff VA Medical Center

 

Community Care

August 2019 Brochure for Veterans

VA Community Care for Veterans under the MISSION Act provides local care in the community for the Mann-Grandstaff VA Medical Center and its community clinics.

August 2019 Brochure for Veterans

NEW URGENT CARE BENEFIT

*IMPORTANT UPDATE – Veterans are encouraged to share this important information with fellow Veterans:


Mann-Grandstaff VAMC’s Office of Community Care (OCC) will only be able to authorize community care for specialists if you have a VA provided primary care provider. All specialty care should be coordinated through your VA provided primary care provider.  If a Veteran does not have a VA provided primary care provider, please contact OCC to obtain a referral.  The VA Choice Program was replaced by the VA MISSION Act on June 6, 2019.   

Veterans seeking care from a VA-authorized local provider in the community (non-VA provider), must obtain approval to do so from our OCC.  This change means Veterans waiting to see a specialist requires an approved Secondary Authorization Request (SAR) from their VA provided Primary Care Provider *AND* MGVAMC’s OCC.  

NOTE:  Veterans must respond and call (509) 484-7969 or answer/return a call or letter from MGVAMC’s OCC program within 14 days or they will lose their authorization for Community Care. 

You can contact the Office of Community Care by telephone or secure message via my HealtheVet at https://www.myhealth.va.gov/

Please help us to help you:
(1) Set up your voice mail.
(2) Answer or return phone calls.
(3) Program your phone to recognize calls from OCC (509) 484-7969.
(4) Read your VA mail.
(5) Keep your voice mailbox clear so messages can be left.  

Click here to download an overview of the VA MISSION Act (in PDF format).


Click here to visit the VA MISSION Act website.

Contact Info

Location

  • Offsite from Main VA Medical Center
    Business conducted by telephone only

Contact Number(s)

  • 509-484-7969

Hours of Operation

  • M-F 8:00am-4:00pm