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Service dogs welcome at Mann-Grandstaff VAMC facilities
For the safety of our patients, visitors, staff and legitimate service animals, PLEASE leave all other animals at home when visiting any Mann-Grandstaff VAMC facility. In accordance with VHA Directive 1188, dated August 26, 2015, MGVAMC permits service animals to accompany individuals with a disability to all areas of MGVAMC property, grounds, and/or vehicles, with a few exceptions, while maintaining a safe environment for Veterans, staff, visitors, and the service animal. Non-service animals are not permitted to access MGVAMC property. The term “service animal” is a dog that is specially trained to do work or perform tasks for the benefit of an individual with a disability who cannot perform the work or task dependent of the dog, e.g., guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, pulling a wheelchair, or fetching dropped items. The work or tasks performed by the service dog must be directly related to the individuals’ disability and the service provided by the dog must compensate or offset the disability that substantially limits one or more of the major life activities of the individual. It is important to know that ALL other species of animals, therapy animals, companion animals, emotional support animals, pets, and service dogs in training are not considered service animals. All animals, including service animals, are restricted from, but not limited to, a number of places including dental exam rooms, operating rooms / surgical suites, intensive care units, dialysis & chemotherapy areas, and a few others. Please coordinate in advance of your visit for someone to watch your service dog in case you need to be separated; VA staff are NOT ALLOWED to care for your dog. If you have any questions about this, contact your provider before your appointment. All the details are available here in this flyer. Thank you for your support in keeping everyone and all service animals safe while visiting at MGVAMC.
2017 Veterans Stand Downs
Mann-Grandstaff VAMC and its dedicated group of employees are proud to serve alongside VA community partners who help organize and host annual Veterans Stand Down events. The first in our region is taking place Saturday, May 13, 2017 at the Kootenai County Fairgrounds in Coeur d’Alene, Idaho starting with opening ceremonies at 8:00a.m. For a complete list of Stand Downs supported by Spokane’s VA, please click here.
VA Choice Program
Many Veterans now have the option to receive non-VA health care rather than waiting for a VA appointment or traveling to a VA facility. On November 5, 2014, the new Choice Program began to cover non-VA care for eligible Veterans enrolled in VA healthcare. Veterans are eligible if any of these situations apply to you: Learn more. New video posted on YouTube for the Choice Program. Non-VA Care has a new phone number: 509-484-7969
Urgent Care Center
Effective December 1, 2014 the Mann-Grandstaff VA Medical Center (VAMC) has initiated temporary changes in the operations of the Emergency Department (ED) which is now an Urgent Care Center (UCC). For more information click on the Fact Sheet. Click here for a Fact Sheet with important information on Non-VA Emergency Care. In case of an Emergency, Veteran patients should always call 9-1-1 for their nearest medical facility. Reminder: Veterans using Non-VA care for an emergency must notify the VAMC within 72-hours of care to apply for and be considered for reimbursement.