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Veterans Town Hall Meeting
The Mann-Grandstaff VA Medical Center will sponsor a Veterans Town Hall meeting on Tuesday, March 27, 2018 at the Coeur d'Alene Public Library, 702 E. Front St., Coeur d'Alene, Idaho from 3:00-4:30p.m. Veterans and stakeholders are welcome to this meeting, being held in the lower level Community Room.
Possible Data Breach Prompts Notifications:
In September 2017, the Mann-Grandstaff VA Medical Center contacted approximately 3,200 Veterans by mail, indicating there may have been a compromise in their personally identifiable information as a result of a missing laptop that interfaces with a laboratory analyzer owned by a VA vendor. The direct mailing to Veterans is informing them of MGVAMC’s precautionary measure to allow potentially-impacted Veterans an opportunity to have free credit monitoring to protect them from any fraudulent attempts of identity theft. For more information, please see this release Press Release announcing further information for Veterans and how MGVAMC leadership is taking corrective action.
In October 2017, the Mann-Grandstaff VA Medical Center also contacted approximately 1,900 Veterans by mail, indicating there may have been a compromise in their personally identifiable information as a result stolen USB drives that were in the possession of a VA contractor providing services at the VA medical center in Spokane earlier this year. The USB drives were ultimately reported missing by the contractor while on-duty at the Oklahoma City VA Medical Center in July. The direct mailing announcing the theft and potential loss of information, was sent to Veterans in mid-October, informing them of MGVAMC’s precautionary measure to allow potentially-impacted Veterans an opportunity to have free credit monitoring to protect them from any fraudulent attempts of identity theft. For more information, please follow this link Press Release.
Service dogs welcome at Mann-Grandstaff VAMC facilities
For the safety of our patients, visitors, staff and legitimate service animals, PLEASE leave all other animals at home when visiting any Mann-Grandstaff VAMC facility. In accordance with VHA Directive 1188, dated August 26, 2015, MGVAMC permits service animals to accompany individuals with a disability to all areas of MGVAMC property, grounds, and/or vehicles, with a few exceptions, while maintaining a safe environment for Veterans, staff, visitors, and the service animal. Non-service animals are not permitted to access MGVAMC property. The term “service animal” is a dog that is specially trained to do work or perform tasks for the benefit of an individual with a disability who cannot perform the work or task dependent of the dog, e.g., guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, pulling a wheelchair, or fetching dropped items. The work or tasks performed by the service dog must be directly related to the individuals’ disability and the service provided by the dog must compensate or offset the disability that substantially limits one or more of the major life activities of the individual. It is important to know that ALL other species of animals, therapy animals, companion animals, emotional support animals, pets, and service dogs in training are not considered service animals. All animals, including service animals, are restricted from, but not limited to, a number of places including dental exam rooms, operating rooms / surgical suites, intensive care units, dialysis & chemotherapy areas, and a few others. Please coordinate in advance of your visit for someone to watch your service dog in case you need to be separated; VA staff are NOT ALLOWED to care for your dog. If you have any questions about this, contact your provider before your appointment. All the details are available here in this flyer. Thank you for your support in keeping everyone and all service animals safe while visiting at MGVAMC.
VA Choice Program
Many Veterans now have the option to receive non-VA health care rather than waiting for a VA appointment or traveling to a VA facility. On November 5, 2014, the new Choice Program began to cover non-VA care for eligible Veterans enrolled in VA healthcare. Veterans are eligible if any of these situations apply to you: Learn more. New video posted on YouTube for the Choice Program. Non-VA Care has a new phone number: 509-484-7969