Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Mann-Grandstaff VA Medical Center


Changes in Beneficiary Travel

As part of our commitment to providing you world class healthcare and services, and to comply with Department of Treasury requirements to process payments by electronic funds transfer (EFT) the Mann-Grandstaff VA Medical Center will begin implementing Treasury requirement for EFT payment processing including payment for beneficiary travel and compensated work therapy starting April 1, 2014. This change will improve services, provide significant savings to your time by eliminating waiting in long lines, delays associated with check processing, and ensure a safe and efficient way to receive payments. To avoid the line and save your self time here is what you will need to do.

  • Read the Frequently Asked Questions and the Fact Sheet.
  • Complete the Direct Deposit Enrollment Form. This form, once completed, will enable the VA to register your bank account information in the VA payment system so that your future claim submissions can be processed and sent to your bank account. Fill out the form completely to avoid processing delays.
  • When the form is complete you can:
  • Return the completed form to the Travel Office now or at your next appointment.
  • Fax it to our secure fax line at (509) 434-7122.
  • Mail to Mann-Grandstaff VA Medical Center, ATTN: EFT Coordinator; 4815 N. Assembly Street (136B), Spokane, WA 99205.

Once your information has been received and direct deposit goes into effect, you will be able to simply fill out a voucher form at the Beneficiary Travel window, turn it in to the Travel Clerk or drop box, and payment will be electronically deposited into your bank account in less than 10 business days. To help explain this improvement in service, we have included a "Frequently Asked Questions" sheet. However, if you have questions that have not been answered, we encourage you to call (509) 434-7009.



Contact Info


  • Mann-Grandstaff VA Medical Center
    ATTN: Beneficiary Travel
    4815 N. Assembly Street Spokane WA 99205

Contact Number(s)

  • 509-434-7009
  • 800-325-7940

Hours of Operation

  • 8:00 am to 4:00 pm