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Mann-Grandstaff VA Medical Center



About the Program

This pharmacy services a large number of veterans in Washington, Idaho, and Montana.  Due to the volume of prescriptions we receive, we can only fill new prescriptions for pick up at this hospital. All refills are filled at a large government operated Centralized Mail Out Pharmacy (CMOP) at a remote location. Currently this location is in Hines, Illinois. Prescriptions can be ordered 24/7 from using the refill line (option 2) and Internet.


8:00am - 5:00 pm Monday through Friday


Hospital Main Floor

Mail Out Prescription by Phone in the Spokane area

(509) 434-7011/1-800-274-6025

Allow 7-10 days for delivery 

Internet Refill 

Prescriptions may also be filled online using VA's My HealtheVet program 24/7. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Phone Refill

Prescriptions may also be ordered by phone 24/7 when calling (509) 434-7011 or 1-800-274-6025 and selecting option 2. You will need your full social security number and the number(s) of your prescription. You do not need to enter any letters that may be at the end of your prescription number. All refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.

Drug Information

Please visit either the My HealtheVet website or the refill line for information about any prescriptions(s) you may be taking.

Contact Info


  • Outpatient Pharmacy
    Hospital main floor

Contact Number(s)

  • 509-434-7011 Ext. 2
  • 800-274-6025 Ext. 2

Hours of Operation

  • Mon-Fri 8:00am-5:00pm